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Joni Daniels
Friday, March 16, 2007
How to – Test for Inclusion
For organizations that have a genuine culture of inclusion, employees, customers, vendors, stakeholders, and shareholders are not seen as mutually exclusive groups. While the focus is often on the workforce, the impact is also felt by customers, shareholders, and communities. By supporting proactive inclusion, the organization gets the value of different perspectives and cultural contexts in how every aspect of business is approached.

How will you know if proactive inclusion is successfully woven through your organization? Here is an example of some litmus tests to use:

A truly accommodating and inclusive culture can handle:

• Supporting anyone who asks for time each day to pray

• A transgender change

• Someone needing time to care for their children, parents or grandparents

• Work/life benefits for families including younger men who want more of a balance

• Global team members with distinct cultural needs

• “Listening” methods to respond to employees who report discrimination or ethics violations and protocols to show seriousness of action

• Diversity of thought

To embed proactive inclusion with your organization’s culture takes focus, consistency, commitment, patience and perseverance. To limit opportunity based on race, gender, age, lifestyle, ability, experiences, or ethnicity, limits the potential accomplishments of your firm. These limitations can determine the purchase choices of your customers, the ability to attract and retain employees, influence shareholders, and impact communities. When these people to do business, support a business or work for an organization, they want to see them selves reflected in their choice of organization. Like OSHA and Sarbanes-Oxley, proactive inclusion will be woven into the fabric of the future for successful organizations.

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Friday, March 2, 2007
How to – Network More Effectively
Networking is not a frenzied process that results in a pile of business cards. It's about using shared interests to develop and maintain mutually beneficial relationships. It’s about creating relationships that are mutually beneficial, being resources for each other.

Done right, networking is a lifelong, evolutionary process that you can do daily. Like dieting, you may not see the benefits right away, but it’s building. When you talk with others and seek their opinions to make an informed decision, even if it's just to find a good restaurant, book, or mechanic -- you're networking.

More and more professional, social and civic organization are having events not just to educate, inform or involve their members but to allow them specific time to create and enlarge their network. If you want to make the most of these opportunities, there are some specific steps to take.

Prepare before the event - What do you want to happen at this event? Knowing what you want to accomplish helps you prepare and provides meaning for being there. Go to events knowing what you want to happen, whether it's to rub elbows, learn scuttlebutt or plea for be seen. See if you can find out beforehand who'll be there.

One caveat: don’t go to ask for or get work. You are developing relationships, not closing a deal.

Make an entrance - Rarely do senior level professionals hang around waiting for others to arrive. Take a hint from their behavior and arrive later if there's no reason to be early. How late depends on the event and who might arrive early, which is worth considering before making your plans. Your body language announces your feelings so be aware of it as you enter the room. You may have to act more upbeat and confident than you feel, but sometimes if you act that way, you begin to feel that way.

Get connected - People at networking events often gather in cliques. This can strand new arrivals, who may end up standing alone, worrying that everyone is looking at them. Grab something to drink, walk around and look for an opening in a group. Be careful to observe boundaries, and don't crowd into a group uninvited. Drink and eat moderately. "Work the room" by touching as many bases as you can.

Let opportunities present themselves and connect and respond to all who open up to you or make welcoming eye contact. Don’t lead with your business card in hand. There are ways to make your presence felt in creative and kind ways. A sense of humor, smile, pat on the back, encouraging words, recognition and praise are all excellent motivational gestures, more so if done in front of others.

Meet the power - Be ready to take the initiative when you encounter top executives.

Figure out what your message is in advance. By knowing what you want to say, you'll come across as smart, focused, articulate and insightful. Most people are reluctant to show their ambitions. But meeting those in power can boost your career, so you want to make an impression in the room, if only by smiling from a distance. Show that you're competent, motivated and fit in. Look composed and dress professionally. If in doubt, dress up, not down.

Cultivate friendships, but avoid romance - Friendships happen naturally and organically as part of working together. If we had a choice, we’d select a good friend as a boss, since they are the person who has the most impact over your job assignments, raises and career development. Networking events are not parties, bars or matchmaking opportunities.

Don't overstay your welcome - Know when you want to leave and tell the host. When the time comes, feel confident that your departure is expected. Stay only as long as you're relatively comfortable. Be clear in your goodbyes, and know that leaving is fine. Smile, wave or shake hands with your host, main friends and key contacts. If you’ve accomplished what you set out to achieve, the function was a success.

Use what you've learned - If it seems appropriate, phone or send a thank-you note after an event. Forced gestures are usually ineffective. The joy of socializing is the people you meet. It can be fun to meet new people. You may form true bonds, gain mentors and help protégés, all of which makes networking worthwhile. People want to help those they like and respect. They can't start liking you however, if you don't give them a chance to get to know you. That is where socializing over time comes in (also known as building the relationship!).

At a time when teamwork, communication, resourcefulness and human understanding are highly prized, having contacts means power and promotability and networking well will help you make these key contacts.

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